CTO Forum Names FedEx’s Robert Carter First CTO Of The Year

SAN FRANCISCO – MAY 24, 2000 – InfoWorld today announced that Robert Carter, CTO of FedEx is InfoWorld's first CTO of the Year for his role as the catalyst in a major companywide transformation in which FedEx emerged as a strong digital-economy contender.

InfoWorld also announced survey results from the first-ever CTO Forum indicating that broadband technology is having a significant and immediate impact on business, while wireless applications are still in the early stages of deployment.

"CTOs are emerging as the new force in the e-business economy, and the CTO Forum was the first opportunity for these key drivers to meet, listen, and learn from each other," said Stephen Moylan, president and CEO of InfoWorld. "We appreciate the time these people took from the rigors of building businesses to reflect on the future of an industry. We also appreciate the participation of the sponsors who recognize the value of being associated with such a stellar group of individuals."

CTOs from 150 companies gathered for the invitation-only event, themed "Turning Internet Hype Into Business Reality," to examine business strategies, discuss technology direction, and learn from their peers. The CTO Forum was held May 15-17, 2000 at the Palace Hotel in San Francisco and was developed by InfoWorld editors with input from an advisory council of CTOs. The event included keynotes from Bill Joy, co-founder of Sun Microsystems, Marc Andreessen, chairman of LoudCloud, and Geoff Yang, general partner of Redpoint Ventures, as well as a series of custom surveys on issues related to business strategy and technology deployment.

"The only way to separate hype from reality is to gather the people responsible for building the new economy and have a candid exchange of ideas," said Michael Vizard, editor in chief of InfoWorld, who moderated the event. "We found that many of the core technology decisions still come down to fundamental business issues — getting to new markets gains a competitive advantage and deployment wins."

First CTO of the Year

Among the emerging class of e-business drivers, Robert Carter stands out in class by himself. As the first InfoWorld CTO of the Year, Carter embodies the emerging role of business strategist and technology innovator who is increasingly vital to moving a company forward in the Internet marketplace. With a proven track record of contributions that have been key to FedEx's continuing leadership online, Carter has demonstrated how this combination of strengths, and this evolving style of technical leadership, can have a significant impact on a company's overall success.

To read more about Carter, please see InfoWorld's profile at

The finalists for CTO of the Year were David Grant from and George Setlock from Medibix.

CTO Survey Results

While 41 percent of CTOs surveyed report that broadband is significantly impacting their companies "right now," more than a third (36 %) have no plans to deploy wireless applications. In the same survey, almost half of the CTOs (45%) report that access to new markets is the key driver of Internet commerce, ahead of reducing the cost of doing business and ties to business partners.

A survey of the same CTOs earlier in the week indicated that most feel like "corporate triathletes," required to master technology, business, and implementation, with implementation being the greatest challenge for e-business.

Business issues in the CTO survey include:

-Access to new channels or markets is the biggest change to companies (45%), thanks to the Internet commerce, followed by reducing the cost of doing business (27%) and ties to new and existing business partners (21%).

— Building systems that can handle the demands of future users is the most important factor driving data integration for almost half the CTOs (48%), ahead of access to data on legacy systems (30%) and change in business model (16%).

Among trends in technology:

— Broadband technology is significantly impacting 41 percent of businesses right now, followed by 42 percent of CTOs who believe it will significantly impact business in a year or two.

— More than a third of the CTOs (36%) have no plans to deploy wireless applications, less than one-fourth (24%) actually have deployed wireless applications, with 40% planning deployment soon.

For more information on CTO survey results, see, which will include detailed coverage of CTO surveys and research.

Survey Methodology

Attendees of the CTO Forum were surveyed using an automated polling system. The 150 CTOs attending the CTO Forum represent some of today's leading e-business companies, including, eToys,, and Ticketmaster Online-CitySearch.

About InfoWorld

Headquartered in San Mateo, Calif., in the heart of Silicon Valley, InfoWorld Media Group publishes InfoWorld and InfoWorld defines technology for business and focuses on editorial coverage of key technologies, products and trends to assist IT professionals in leveraging technology for business advantage. InfoWorld's $21 million dollar dedicated multi-platform, enterprise test bed — the InfoWorld Test Center — conducts the industry's most trusted testing of technology and products as well as provides in-depth analysis and the business ROI of the technology and implementation.

InfoWorld Media Group also publishes, defining technology for business on the web, features daily technology news, product reviews, opinions, interactive discussion forums, along with a weekly e-mail newsletter (the InfoWorld Scoop) and a complete archive of InfoWorld's print edition.

InfoWorld Media Group is a business unit of IDG, the world's leading IT media, research and exposition company. IDG publishes more than 300 magazines and newspapers and 4,000 book titles and offers online users the largest network of technology-specific sites around the world through (, which comprises more than 270 targeted Web sites in 70 countries. IDG is also a leading producer of 168 computer-related expositions worldwide, and provides IT market analysis through 50 offices in 43 countries worldwide. Company information is available at


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