IDC’s Applications And Information Access Research Group Releases Worldwide Software Revenue And Forecast For 33 Markets

FRAMINGHAM, Mass., June 11, 1998 — International Data Corporation (IDC) today announced the availability of six new research reports covering an array of markets in the worldwide packaged applications and information access tools marketplace. Each report extensively documents key trends and the five-year worldwide revenue outlook based on IDC's final estimates for 1997. Readers can view the worldwide revenue forecasts of each major market by four geographic regions and 12 operating environments. 1997 worldwide vendor market share information and growth rates are also provided.

"Continued reengineering and automation of internal processes, accelerated by the year 2000 deadline, contributed significantly to growth in 1997," said Clare Gillan, vice president, IDC's Applications and Information Access group. "The Internet will increasingly drive growth in applications throughout the forecast period as enterprises reengineer and automate extra-company processes, specifically supplying product, transacting business, and managing customer relationships. To take advantage of the Internet, many companies are investing heavily in these application areas for the first time. Further, the volumes of information being captured on web sites and the need for companies to be efficient as they grow their businesses is driving growth in the information access tools markets."

IDC's Applications and Information Access research group has completed vendor share and revenue forecasts for: games & entertainment, home education/edutainment, home productivity, customer support & help desk, sales force automation, materials management, maintenance management, human resources management/payroll, accounting, other office applications, project management, other cross-industry applications, word processing, desktop databases, wholesale distribution, retail, health care, manufacturing, product information management, mechanical CAD/CAE/CAM, EDA, insurance, banking/finance, other vertical applications, multidimensional analysis/OLAP, end-user query and reporting, executive information systems (EIS), statistical and technical data analysis, data mining, spatial data management, and spreadsheets.

These reports represent a synchronized effort of more than 50 of IDC's most experienced software analysts around the world. The market information is based on detailed revenue modeling of more than 1,000 vendors worldwide augmented by buyer side surveys and interviews, and thousands of vendor briefings through the year on positioning and strategy.

Key Worldwide Observations

The three biggest applications (1997): Accounting ($5.257 billion), Manufacturing ($4.839 billion), and Banking/Finance ($2.593 billion).

The three fastest growing applications (1997 growth rate): Customer support & help desk (45.4 percent), Product information management (42.4 percent), and Sales force automation (41 percent).

The three fastest growing applications through 2002 (five year compound annual growth rate): customer support & help desk (51.1 percent), sales force automation (41.9 percent), and materials management (30.3 percent).

The three biggest information access tools (IAT) applications (1997): spreadsheets ($2.113 billion), spatial data management ($972 million), end-user query and reporting ($827 million).

The three fastest growing IAT applications (1997 growth rate): data mining (69.9 percent), multidimensional analysis (36.4 percent), and end-user query and reporting (19 percent).

The three fastest Growing IAT applications through 2002 (five year CAGR): multidimensional analysis (32.2 percent), end-user query and reporting (30.1 percent), and data mining (29.5 percent).

Please contact Cheryl Toffel at 800-343-4952 ext. 4389 to order these reports or for additional information. For a complete table of contents and abstract, visit and search on the report subject or number.

About IDC

Headquartered in Framingham, Mass., International Data Corporation provides IT market research and consulting to more than 3,900 high-technology customers around the world. With a global network of 375 analysts in more than 40 countries, IDC is the industry's most comprehensive resource on worldwide IT markets, products, vendors, and geographies.

IDC/LINK, an IDC subsidiary, researches and analyzes the home computing market, leading-edge technologies in telecommunications and new media, and the convergence of computing and consumer electronics.

IDC's World Wide Web site ( contains additional company information and recent news releases, and offers full-text searching of recent research.

IDC is owned by International Data Group (IDG), the world's leading IT media and research company.

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