New MarketScape Report from IDC Health Insights Evaluates Evolution of Health Information Exchange Platform Solutions

Framingham, MA – July 16, 2012 – A new IDC MarketScape report from IDC Health Insights was released highlighting the rapid evolution of the health information exchange (HIE) market. The comprehensive study, IDC MarketScape: U.S. Health Information Exchange Platform Solutions 2012 Vendor Assessment (Document #HI235816) provides an evaluation of 16 vendors that offer a platform solution for Health Information Exchange. IDC Health Insights defines a platform as having development tools, published APIs, education of technical staff, broad ecosystem of partners, and professional services. Vendors evaluated for this report include: AT&T, AxSys Technology, Caradigm, Carefx, Certify Data Systems, Covisint, dbMotion, IBM, Infor, InterSystems Corp., Medicity, OptumInsight, Oracle, Orion Health, RelayHealth, and Verizon.

The health information exchange market continues to evolve with the focus shifting from connecting the ecosystem to exchange data and qualify for meaningful use incentives, to turning data into "actionable information" that enables emerging accountable care or collaborative care initiatives. This shift has lead to additional market consolidation among HIE vendors. Since the Vendor Assessment: Industry Short List for Health Information Exchange Technologies (Document #HI222529, March 2010) was published two years ago, seven HIE vendors have been acquired or merged and new, nontraditional players have entered the market including payers and telecommunication companies.

“The IT requirements for health information organizations and evolving care delivery and reimbursement models are too extensive for any one vendor to satisfy,” said Lynne Dunbrack, IDC Health Insights Program Director. To address the business and technical requirements of accountable care, in addition to providing core HIE technologies, vendors are responding by developing, partnering or acquiring analytics, collaborative care, and patient engagement technologies.”

Platform-as-a-service will increasingly play an important role in delivering HIE capabilities as vendors looks to create an ecosystem of strategic partnerships. Platforms will evolve over time to meet the needs of customers and partners in the ecosystem, often through self development. In contrast, packaged solutions are designed to meet a very specific set of requirements. The IDC MarketScape vendor assessments for HIE technology are not all inclusive as there are other vendors that provide either a packaged or platform solution for HIE. Additional HIE vendors are covered in IDC MarketScape: U.S. Health Information Exchange Packaged Solutions 2012 Vendor Assessment (Document #HI235830) which covers 10 vendors that offer a packaged solution for HIE.

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors. IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market. IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor's characteristics, behavior and capability.

For additional information about this study, or to arrange a one-on-one briefing with Lynne please contact Julie Crotty at 978-877-0053 or Julie@attunecommunications.com. Reports are available to qualified members of the media. For information on purchasing reports, contact insights@idc.com; reporters should email Julie@attunecommunications.com.

About IDC MarketScapes

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About IDC Health Insights

IDC Health Insights assists health businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit www.idc-hi.com, email info@idc-hi.com, or call 508-935-4445. Visit the IDC Health Insights Community at http://idc-insights-community.com/health.