Tools For Marketers

Unified Communications & Collaboration Study 2015

The 2015 Unified Communications & Collaboration (UC&C) Study encompasses the information needed to fully grasp the current UC&C market. The research includes the direction of spending, areas of investment, business drivers and challenges that IT decision-makers are experiencing when it comes to communication tools in their organization.

Key Findings:

  • Unified Communications & Collaboration will see a surge of adoption in the next 3 years. Fifty-six percent of enterprise and 66% of SMB organizations plan to implement or upgrade UC&C solutions within the next year. (Click to Tweet)
  • Unified communications and collaboration budgets will increase by 9% in the next year. (Click to Tweet)
  • Within the next two years, organizations will move their UC&C model to hybrid and cloud-based environments, with enterprise organizations leading the change. (Click to Tweet)
  • Traditional technologies remain the top forms of employee communication, but enterprises are increasing their use of videoconferencing and telepresence technologies. (Click to Tweet)
  • Security/privacy concerns are a challenge when it comes to UC&C implementation. (Click to Tweet)
  • Security, ease of use and total cost of ownership are the biggest factors when evaluating vendor solutions, but integration into existing infrastructure shows high importance for enterprises. (Click to Tweet)

IDG’s 2015 Unified Communications and Collaboration (UC&C) Survey was conducted online among the audiences of six IDG brands – CIO, Computerworld, CSO, InfoWorld, ITworld and Network World – via pop-up and email invitations with the objective of understanding organizational adoption, use-cases, and solution needs with respect to UC&C. This was a targeted research effort, to be considered qualified respondents must have reported UC&C solutions were planned or currently in place at their organization. Furthermore, respondents must have reported personal involvement in the unified communications and collaboration purchase process at their organization.

View the infographic here.

For more information on this study, view the excerpt below. To request a meeting with an IDG sales executive to walk through the full study, please complete the form below.


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