Consumerization of IT in the Enterprise 2013
The IDG Enterprise Consumerization of IT in the Enterprise survey looks at how consumer technologies are enabling innovation in today’s organizations, how they are impacting end-users’ expectations of IT and IT’s ability to meet those expectations. With more people using their own technology for work, IT departments are not only challenged with supporting multiple platforms and devices, but also developing strategies that tie business value to CITE.
The 2013 study highlights the adoption of mobile devices for business purposes, the growing use of apps and the cloud and the security concerns this adoption places on an organization. Vendors have an opportunity to rise above the pack by addressing client concerns head on and engaging in strategic discussions as enterprises look to adopt cloud, apps, social, storage and more.
Key Findings Include:
- While most organizations are dealing with CITE in a reactive way, they are embracing the use of personal mobile devices. Currently, 60% of organizations support the use of personally owned smart phones and that will remain stable over the next 12-18 months.
- The support of personally owned laptops (57%) and tablets (51%) will swap places in the next 12-18 months with 50% and 58% supported respectively.
- To promote communication and accessibility, the majority of enterprise organizations are creating business apps for both customers (60%) and employees (56%).
- Users are also looking for ways to enhance engagement through services (88%) as well as share files and collaborate (71%).
- Three-quarters of organizations believe security is the greatest challenge to integration; however the impact on organizations does not end there. Seventy-four percent of organizations will need to increase their network/bandwidth, followed by increasing the complexity of governance/polices/procedures (71%), increasing security products/services investments (66%) and use of cloud services (65%).
- Organizations are also seeing many positive impacts, including user satisfaction (82%), user productivity (76%) and business agility (70%).
IDG Enterprise’s 2013 Consumerization of IT in the Enterprise survey was conducted online among the audience of six IDG Enterprise brands – CIO, Computerworld, CSO, InfoWorld, ITworld, and Network World. Results are based on 1,621 respondents who are all involved in the purchase of IT products and services at their organization.
For more information on this study, view the excerpt below. To receive a PDF of the research contact Sue Yanovitch.
Join the Conversation
Join more than 1,000 senior IT professionals, line of business executives, evangelists, venture capitalists and sponsors at the CITE (Consumerization of IT in the Enterprise) Conference + Expo as we explore the next stages of CITE adoption from the introduction of the emerging title Chief Digital Officer to a discussion of the Internet of Things. The CITE Conference + Expo will take place June 2-4, 2013 in San Francisco. Stay informed; follow CITE Conference + Expo on Twitter: @CITEConference.